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Refund Policy

A legal disclaimer

The explanations and information provided on this page are only general and high-level explanations and information on how to write your own document of a Refund Policy. You should not rely on this article as legal advice or as recommendations regarding what you should actually do, because we cannot know in advance what are the specific refund policies that you wish to establish between your business and your customers. We recommend that you seek legal advice to help you understand and to assist you in the creation of your own Refund Policy.

Refund Policy - the basics

Having said that, a Refund Policy is a legally binding document that is meant to establish the legal relations between you and your customers regarding how and if you will provide them with a refund. Online businesses selling products are sometimes required (depending on local laws and regulations) to present their product return policy and refund policy. In some jurisdictions, this is needed in order to comply with consumer protection laws. It may also help you avoid legal claims from customers that are not satisfied with the products they purchased.

What to include in the Refund Policy

Generally speaking, a Refund Policy often addresses these types of issues: the timeframe for asking for a refund; will the refund be full or partial; under which conditions will the customer receive a refund; and much, much more.

Crawford Quantum Solutions

Your Trusted Partner in the Oxford and Norfolk Counties and all of South West Ontario

Proudly partnered with our local Oxford and Norfolk/Haldimand United Ways to raise funds and bring awareness to our local communities needs. 

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 We respectfully acknowledge that the land on which we live and work, including Ingersoll, Oxford County, and Norfolk County, is the traditional territory of the Anishnabek*, Haudenosaunee (Iroquois)**, Ojibway/Chippewa, Attawandaron (Neutral), and Wendat peoples. These lands are covered by treaties such as the Upper Canada Treaties, Between the Lakes Treaty No. 3, and are part of the larger territory governed by the Dish With One Spoon Wampum, a treaty of peace and shared stewardship.

 

 We recognize and deeply appreciate their historic connection to this place. We also recognize the contributions of Métis, Inuit, and other Indigenous peoples have made, both in shaping and strengthening this community in particular, and our province and country as a whole.

 

 As settlers, this recognition of the contributions and historic importance of Indigenous peoples must also be clearly and overtly connected to our collective commitment to make the promise and the challenge of Truth and Reconciliation real in our communities, and in particular to bring justice for murdered and missing indigenous women and girls across our country.​* Anishinaabeg/Anishinaabek/Anishnabek/Anishnaabeg – this name covers Ojibway, Odawa, Algonquin, Potawatomi, Nipissing, Mississaugas, Saulteau, etc....all the Algonkian/Ojibwa Nations.** Haudenosaunee – This name refers to the Iroquois Confederacy comprising of these Nations: Mohawk, Oneida, Onondaga, Cayuga, Seneca and Tuscarora.

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